Swimlane Studio
Cross-department handoff (dept-to-dept)
Billing
AI Chat
Auto
Lanes
Horizontal stripes
Vertical lanes
Flow
LR ←
RL →
TB ↓
BT ↑
Format
Swimlane editor
Import
Export
✏️ Visual Editor
{ } Mermaid
🎨 Template
TOOLS
Select
Connector
Pan
ALIGN
Align left
Center
Align right
Align top
Middle
Align bottom
Distribute H
Distribute V
Select 2+ nodes (Shift+click)
FLOWCHART
Process
Decision
Document
Data
VISIO
Subprocess
Preparation
Manual input
Delay
Off-page
START / END
Start
End
Import stencil
COORDS
—
Yes
Cross-department handoff (dept-to-dept)
Billing Dept
Send renewal Excel via Slack
Sales / Support
Receive renewal Excel
Check customer info accuracy
Customer info correct?
Check if Postpaid
Record renewal in Excel
Systems / EVO
Create invoice
Records / Compliance
Store renewal records
+
100%
−
Fit
Auto